Thursday, May 24, 2007

attitude of a sales person

you may sell the best product,but without the right attitude,people will not buy. here are few rules for sales people.


  1. A sales person must be in happy/cheerful mood always. Even when he/she may not be happy he/she must pretend to be it. A cheerful sales person is likely to win customers and keep them coming back.a smile shatters resistance.
  2. Give a customer what he/she wants. Don't try to force customer's to buy what he/she never wanted to, they buy for there reasons not yours.always give them hint's when you feel they are making the wrong choice.
  3. Keep your customer's away from your private issue's.when you tell customer's about your problem you make a joke of yourself and may probably loose a customer.
  4. Create a good relation with your customer. act with the passion of an owner.
  5. Be sure you know your products.customer buy when there questions are intelligently answered.
  6. Alway's bear in mind that him/her has come to solve a problem. listen carefully and help him/her to solve that problem.show a little affection to his/her problem.