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you may sell the best product,but without the right attitude,people will not buy. here are few rules for sales people.- A sales person must be in happy/cheerful mood always. Even when he/she may not be happy he/she must pretend to be it. A cheerful sales person is likely to win customers and keep them coming back.a smile shatters resistance.
- Give a customer what he/she wants. Don't try to force customer's to buy what he/she never wanted to, they buy for there reasons not yours.always give them hint's when you feel they are making the wrong choice.
- Keep your customer's away from your private issue's.when you tell customer's about your problem you make a joke of yourself and may probably loose a customer.
- Create a good relation with your customer. act with the passion of an owner.
- Be sure you know your products.customer buy when there questions are intelligently answered.
- Alway's bear in mind that him/her has come to solve a problem. listen carefully and help him/her to solve that problem.show a little affection to his/her problem.